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We Want to Hear From You

Our goal is to offer excellent service to every patient, every day. How are we doing? Please tell us about your experience.

  • Is there something we did well? Your positive feedback allows us to know we are meeting or exceeding your needs and it allows us to celebrate these achievements with our physicians and entire staff.
  • Is there something not going well for you? This feedback is also invaluable to our team as it provides us insight on methods to improve our service, create and conduct training for our staff so we can do a better job caring for you.

Please feel free to use the form below to contact us if you should need further information, would like to make an inquiry or provide feedback. To set an appointment or for any medical questions or concerns, please contact your physician office directly.

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  • If this is a medical emergency, call 911 immediately.For your security, please do not use email to share personal information, health information, social security numbers or credit card numbers. Also, we cannot provide diagnosis or treatment by email. Instead, we recommend contacting your clinic and/or doctor directly. It is important to know and understand that sending your health records and other communications through email is not secure. If you are concerned about the security and privacy of your health information, you should utilize an alternative means of transmitting your health information.

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How can we help you? Please call the THIPA Member Services team at (310) 257-7250, press 1.